Last Updated: September 7, 2026

At DITERNOX PURE, a food product brand of DITERNOX CONSUMER (OPC) PRIVATE LIMITED, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase our products, contact us, or otherwise interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. About Us

DITERNOX PURE is a food product brand operated by:

DITERNOX CONSUMER (OPC) PRIVATE LIMITED

Throughout this Privacy Policy, the terms “DITERNOX PURE,” “we,” “us,” and “our” refer to DITERNOX PURE and its operating company.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

When you place an order, contact us, or use certain website services, we may collect:

Full name
Mobile or telephone number
Email address
Billing and shipping address
Order and transaction information
Information you provide when contacting customer support

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

IP address
Browser type
Device type
Operating system
Website pages visited
Date and time of visits
General website usage information

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Deliver products to you
Communicate with you regarding your orders
Respond to questions, requests, or complaints
Provide customer support
Improve our products, website, and services
Maintain website security
Detect and prevent fraudulent or unauthorized activity
Send service-related communications
Send promotional communications where permitted and where you have provided appropriate consent
Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to our legitimate business activities without appropriate notice or consent where required by law.

4. Payment Information

If you make a payment through our website, payment information may be processed by third-party payment gateways or service providers.

Where applicable, your payment details are handled directly by the relevant payment service provider in accordance with its privacy and security practices.

DITERNOX PURE does not intend to store complete payment card details on its own servers.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember website preferences
Understand how visitors use our website
Improve website performance
Provide relevant features
Analyze website traffic

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

Delivery and logistics partners
Payment processing providers
Website hosting and technology providers
Customer support providers
Analytics or marketing service providers, where applicable
Professional advisers
Government authorities or law-enforcement agencies when legally required

These parties may receive only the information reasonably necessary to provide their services or fulfill legal obligations.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory requirements.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it as appropriate.

9. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

Request access to certain personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent where processing is based on consent
Opt out of certain promotional communications
Raise a concern or complaint regarding the handling of your personal information

To exercise an applicable privacy right, please contact us using the details provided below.

10. Marketing Communications

If you choose to receive promotional communications from us, we may send information about:

New products
Offers and promotions
Brand updates
Other relevant DITERNOX PURE information

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

Transactional and service-related communications may still be sent when necessary to complete or manage your order or provide our services.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with your personal information.

12. Children’s Privacy

Our website and services are not intended to knowingly collect personal information directly from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:

DITERNOX PURE

A Food Product Brand of DITERNOX CONSUMER (OPC) PRIVATE LIMITED

Email: contact@diternoxconsumer.in
Phone: 8889999615
Address: 11, Suloni, Raigarh Chhattisagarh 496100

Your Privacy Matters

At DITERNOX PURE, we believe that trust is an essential part of every customer relationship.

We are committed to handling your personal information responsibly and working to provide a safe, transparent, and reliable online experience.

DITERNOX PURE